Privacy Notice

The Family and MWR Web site is provided as a public service by the U.S. Army. Family and MWR is committed to protecting your privacy and will collect no personal information about you unless you choose to provide that information to us.

Browsing the Family and MWR Web Site

The contents of this Web site may be browsed anonymously. The Family and MWR Web site automatically logs visitor information concerning the pages read, photographs viewed, and information downloaded for statistical purposes. This information does not identify you personally. The information gathered helps us to assess the content most interesting to visitors and to determine technical design specifications for identifying system performance issues. The following represents the types of information automatically collected and stored about your visit:

  • The Internet Domain and Internet Protocol (IP) address from which you access our Web site
  • The type of Internet browser and the operating system of the computer you use to access our site
  • The date and time you visit our site
  • The pages you visit on our site
  • If you linked to our Web site from another Web site, the address of that Web site
  • And, if you linked to our Web site from a search Web site, the address of the Web site and the search term you used

If You Send Us Personal Information 

If you choose to provide us with personal information -- as in an e-mail to our program managers or directorates, or the Webmaster, or by filling out a form with your personal information and submitting it to us through our Web site -- we use that information to respond to your message and to help us get you the information you have requested.

We do not collect personal information for any purpose other than to respond to you. Moreover, we do not create individual profiles with the information you provide or to give it to any private organizations. Family and MWR does not collect information for commercial marketing.

Use of Cookies 

cookie is information which may be placed in a file on your computer by our Web site to improve your internet experience with us. We do not set cookies without your knowledge, and we do not set cookies including personal information. Any cookie we set can only be accessed within our domain. We do not allow sharing of cookies elsewhere within the domain, or with any outside (commercial or otherwise) domain.

The Family and MWR Web site often uses Active Server Pages (ASP) to deliver Web site content. ASP comes with a built-in object which appears as a cookie. This cookie maintains the connection with the user's browser. This object is called the Session object and is maintained only for the duration of a your visit to our Web site, or if the connection is idle for 10 minutes.

This session object cookie looks like:

FALSE 1293837077 HITO_VISITS A10A67D2A+3479E6*F20E7*1+56CD83*F3204*3

There is no private information in this cookie which can be used to identify the web customer.

Links to Other Sites

Our Web site has links to other federal agencies. In a few cases we link to private organizations. Before leaving the Family and MWR Web site, a message will appear informing you that you are leaving our server. Once you link to another site, you are subject to the privacy policy of the new site.


You have been solicited to provide data for (facility or program name) under the supervision of Family and MWR.  Your personal information security is highly important to us and is treated as such, with confidentiality following Army regulations and procedures. You may refuse to provide the data, or you may withdraw your consent to provide any data, for any reason, without consequences.  Please note that providing this information is completely voluntary.  It is important to read the full text of this disclaimer to avoid any impact on the privacy of your personal information.

We will not collect any of the following types of personal information:

  • Social security numbers
  • Personal or unit addresses
  • Bank account numbers
  • Phone numbers
  • Credit card numbers
  • Data that may lead to identity theft or any information related crime

If by any means you are asked to give any of these types of personal information, please contact the office of (facility or program name) by telephone to confirm why it is necessary to provide.

The Freedom of Information Act (FOIA)

Program Purpose

The Freedom of Information Act (FOIA) generally provides that any person, including U.S. citizens, foreign nationals, organizations, universities, businesses, and state and local governments has the right to federal records, enforceable in court, except to the extent that such records (or portions of them) are protected from public disclosure by one of nine exemptions. FOIA requests can be made for any reason, with no showing of relevancy required, and FOIA requesters are under no requirement to explain or justify their requests. The FOIA does not require federal agencies to answer questions, render opinions, or provide subjective evaluations. These exemptions may be withheld by the Initial Denial Authority in whole or in part under the FOIA, unless prescribed by law. Under Army Regulation 25-55, The Army Freedom of Information Act Program, an Initial Denial Authority (IDA) must make initial determinations to release or withhold records under the FOIA. If the request is initially denied in whole or in part under one or more of the exemptions or denied for some other reason, the requester has the right to appeal within sixty (60) days through the agency/IDA that denied the records. That agency/IDA will then forward the appeal package to the Army Office of General Counsel.

The relationship between the Privacy Act and the Freedom of Information Act 
A Privacy Act request is submitted in accordance with Department of Defense Directive (DoDD) 5400.11, May 8, 2007 Privacy Program, and DOD Regulation 5400.11-R, May 14, 2007 and the Army Privacy Program, Army Regulation 340-21 for access pertaining to an individual, for personal information, and/or for information contained in a system of record. If all or any portion of the requested material is to be denied.  A Privacy Act request in accordance with the Army Privacy Program, Army Regulation 340-21 for access to records will be processed also as a Freedom of Information Act request. If all or any portion of the requested material is to be denied, it must be considered under the substantive provisions of both the Privacy Act and the Freedom of Information Act. Any withholding of information must be justified by asserting a legally applicable exemption in each Act. 

The principles of government openness and accountability underlying the FOIA are inherent in the democratic ideal: The basic purpose of the FOIA is to ensure an informed citizenry, vital to the functioning of a democratic society.

The Freedom of Information Act, which is known by its legal cite as 5 U.S.C. § 552, along with the DoD Regulation, governs how requests will be processed within the DoD. DoD Regulation 5400.7-R, "Department of Defense Freedom of Information Act Program," can be found at Part 286 of Chapter 32 of the Code of Federal Regulations. 

The U.S. Army Family & Morale, Welfare & Recreation Command administers the Freedom of Information Act (FOIA)/Privacy Act (PA) Programs in compliance with 5 USC 552 (as amended), 32 CFR 518, DoD Directive 5400.7, and AR 25-55, and Department of Defense Directive (DoDD) 5400.11, May 8, 2007, Privacy Program, and DOD Regulation 5400.11-R, May 14, 2007, DOD Privacy Program and Army Regulation 340-21, the Army Privacy Program.